{"id":51,"date":"2026-03-31T08:00:59","date_gmt":"2026-03-31T08:00:59","guid":{"rendered":"https:\/\/katranbyruchi.com\/?page_id=51"},"modified":"2026-03-31T08:01:01","modified_gmt":"2026-03-31T08:01:01","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/katranbyruchi.com\/index.php\/return-policy\/","title":{"rendered":"Return policy"},"content":{"rendered":"\n<p>At Katran by Ruchi, we strive to ensure that every customer is completely satisfied with their purchase. However, due to the nature of our products being unstitched and made-to-order in many cases, we follow a careful return policy.<\/p>\n\n\n\n<p><strong>We kindly request you to note that once an order is sold and dispatched, we do not accept returns or cancellations.<\/strong><\/p>\n\n\n\n<p>We encourage our valued customers to carefully review the product description, fabric details, measurements, and images before placing an order. If you have any doubts, our team is always happy to assist you via WhatsApp or call.<\/p>\n\n\n\n<p>In case of any manufacturing defect or damage during transit, please inform us within 24 hours of receiving the package along with clear photos and videos. We will review the case and do our best to resolve it on a case-by-case basis.<\/p>\n\n\n\n<p>Please note:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Returns are not accepted for change of mind, size issues, or color variations (as colors may slightly vary due to lighting and different screen settings).<\/li>\n\n\n\n<li>All sales are considered final once the product is shipped.<\/li>\n<\/ul>\n\n\n\n<p>Your understanding and support help us maintain the best quality and pricing for all our lovely customers. We truly appreciate your trust in Katran by Ruchi.<\/p>\n\n\n\n<p>For any queries regarding your order, feel free to reach out to us <\/p>\n\n\n\n<p>Thank you for shopping with us!<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Katran by Ruchi, we strive to ensure that every customer is completely satisfied with their purchase. However, due to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-51","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/katranbyruchi.com\/index.php\/wp-json\/wp\/v2\/pages\/51","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/katranbyruchi.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/katranbyruchi.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/katranbyruchi.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/katranbyruchi.com\/index.php\/wp-json\/wp\/v2\/comments?post=51"}],"version-history":[{"count":1,"href":"https:\/\/katranbyruchi.com\/index.php\/wp-json\/wp\/v2\/pages\/51\/revisions"}],"predecessor-version":[{"id":52,"href":"https:\/\/katranbyruchi.com\/index.php\/wp-json\/wp\/v2\/pages\/51\/revisions\/52"}],"wp:attachment":[{"href":"https:\/\/katranbyruchi.com\/index.php\/wp-json\/wp\/v2\/media?parent=51"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}